Frequently asked questions
Where do you ship to?
We currently offer shipping exclusively within the United Arab Emirates. Expansion to additional regions is planned in the near future.
How long does shipping take?
All orders are delivered within 1–4 business days across the UAE.
We are pleased to offer complimentary shipping on orders above AED 250. Any applicable shipping fees will be calculated at checkout.
What is your return policy?
We accept returns within 3 days of delivery.
To be eligible for a return, items must:
- Be unused and in original condition
- Include all original packaging and contents
For your convenience, we cover all return shipping costs. Once approved, we will arrange the return process directly.
How do I choose the right frame size?
Selecting the right frame is about balance and proportion. We recommend choosing a style that complements your face shape, using the visual references provided on each product page.
Our model imagery is designed to give you a clear understanding of fit, scale, and overall look to help you make a confident choice.
Are the glasses polarized?
Our lenses are not polarized.
Each design features carefully selected tinted lenses in distinct shades, chosen to complement the frame and enhance the overall aesthetic.