Frequently asked questions
Where do you ship to?
We currently offer shipping exclusively within the United Arab Emirates. All orders are delivered within 1–3 business days.
How long does shipping take?
All orders are delivered within 1–3 business days across the UAE. Shipping is free on all orders.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, undamaged, and in original packaging. NATHRA covers all return shipping costs.
How do I choose the right frame size?
Our model imagery on each product page gives you a clear sense of fit and scale. If you are unsure, feel free to reach out and we will help you choose.
Are the glasses polarized?
Our lenses are not polarized. Each design features carefully selected tinted lenses chosen to complement the frame and enhance the overall aesthetic.